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Are you a 7-Eleven robber?

Added by October 13, 2015

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Are you a 7-Eleven robber? We?ve all seen it on the television where some hapless individual has robbed a 7-Eleven store to escape we .50 loose change. Will I see that going on in the salon industry to, hapless salon owners spending heaps of time, ...More

Dr Jekyll or Mr Hyde?

Added by September 29, 2015

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Are you Dr Jekyll or Mr Hyde? In today’s environment it is very easy to become Dr Jekyll and Mr Hyde we adopt different communication techniques dependent on who we’re talking to. It is vitally important that you are conscious of how you ...More

Good Enough is Good Enough

Added by September 22, 2015

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I’m competing in the ?Toastmasters competition in the next few days I had to do a presentation yesterday evening on my speech and I got so many words of advice that made me pause and consider where I was going with this particular speech. I see...More

Lesson from a donkey

Added by September 15, 2015

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What lessons can we learn today from a donkey? One of the important lessons in life and business is to be able to accept and move on. On today’s story I tell you about a donkey, and exactly how he handled his moment of stress. As a successful b...More

Being Happy it’s a choice…

Added by September 1, 2015

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Being happy isn’t a condition it’s a state of mind? On today’s Hair NrG report I discussed the attitude that we have to adopt as businesspersons and hairstylists Being happy can influence everybody around you it is infectious you ar...More

Rewarding yourself

Added by August 25, 2015

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Reward yourself, go on you know you’re worth it? When we undertake projects we can get so wrapped up in the project that we never take time to step back and reward ourselves for a job well done. On today’s hair NrG report I explore how we...More

Quickly and easily put a system in place to help to you have a on going successful b

Added by August 18, 2015

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Create a system that you can utilise in your business to take out the highs and lows in changing staff and personnel. On today’s Hair NrG report Stuart explains how he utilises his iPhone to create a manual for the salon. Having all staff membe...More

Being Agreeable one of lives lessons often learnt far to late.

Added by August 11, 2015

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Having an agreeable manner is one of the most important habits you can cultivate. People love those who are agreeable and dislike those who disagree. To be agreeable with anyone who is critical of you, either agree if it?s true OR agree with the crit...More

A productivity idea worth 0000.00

Added by August 4, 2015

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Need to run a more successful salon business? This productivity tip in today’s terms was worth over 0,000 a quick and easy way for you to get more enjoyment from your business. Using this five-step approach you will get things done quicker e...More

Who’s The Boss?

Added by July 28, 2015

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Who is the boss? It’s very easy to overlook who is actually paying your wages! Today I explore a very simple document that puts into prospective something that should be at top of mind for everybody in the business With ever-increasing competit...More

The Personal Development Interview

Added by July 21, 2015

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The personal development interview a strategy used to improve your salon business to improve the communication between you and your staff and your staff in your clients visit

The Shrug

Added by July 14, 2015

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I call it “The shrug”. The shrug. You see it all over the place these days highly paid highly competitive sports persons that seemed to be able to just throw their shoulders up and walk away from their responsibilities And it’s not ...More

Praise is best served hot…

Added by July 7, 2015

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Praise best served hot Yesterday I had a sad day I went to a funeral. It made me stop and think. Now the man whose funeral it was was a lovely man but as I looked around the 300 to 400 people that were attending the funeral I wondered how many of the...More

Who is your who? What does your ideal client look like?

Added by June 30, 2015

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Who is your who? I often find clients are trying to be all things to all people on today’s Hair NrG Report we explore drilling down into your business and deciding who is your ideal client. Who is your who? Some simple questions you have to out...More

How to handle rejection

Added by June 23, 2015

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If people say no or to you do you feel despondent? In this game of sales and life we have to be resilient and bounce back here are a few simple questions you can ask yourself before moving on to the next client…...More

Are you happy with your retail sales?

Added by June 16, 2015

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Are you happy with your retail sales? If not try employing this simple idea with your salon staff to get an improvement! This simple step in sure start the understanding of what is needed to achieve that finished hairstyle? Stuart explains how we imp...More

F.O.C.U.S. Follow one course until success.

Added by June 9, 2015

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F.O.C.U.S. Follow one course until success. On today Hair NrG Report TV I discuss a very useful tool to help you get more out of your business helping you staying organised and on message. Allowing you more time with your family and friends removing ...More

Using templates so you can enjoy yourself…

Added by June 2, 2015

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If you going to do a project more than a couple of times a year one of the things I found that saved me a heap of time is to use templates. Yes a checklist.? So for any repetitious activity that I undertake in my business I have a list of things that...More

Winning Customer Service Habits

Added by May 26, 2015

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Six Golden rules for winning customer service habits.Like all things customer service is a learned skill on today’s Hair NrG Report I discuss the six Golden rules for captivating happy clients friends and work colleagues...More

How to handle criticism or complaints

Added by May 19, 2015

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Nobody like criticism or complaints, but, how you handle them can really change the out come!?On today?s Hair NrG Report I look at the way that we should approach a complaining client or how to handle criticism of yourself.? Understand that there are...More

How are you setting your pricing? 4 key strategies to consider before you go to war!

Added by May 12, 2015

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In this episode of the Hair NrG Report TV we explore the key strategies of fixing your pricing?? It is war you need to be aware of the enemy and what they are doing! I discuss how you can: 1# Specialization, 2# Differentiation 3# Segmentation and 4# ...More

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